DEVELOPING A PROFESSIONAL
OMNICHANNEL SHOPPING EXPERIENCE

From single channel to omnichannel through technology, digital know-how, go-to-market speed and an easy-to-implement full outsourcing approach.

Store Management

Technology & System Integration

Logistics & Distribution

Customer Care

Ux & Web Design

Content & Digital

eCommerce Outsourcing

Omnichannel Solution

About us

Terashop is an Italian company that has been offering e-commerce solutions for over 10 years. We develop and manage omnichannel e-commerce projects in total outsourcing mode. Our vast expertise enables us to operate both in the Italian market and in international markets worldwide.

Why choose us?

For many years, we have developed and managed numerous projects in full outsourcing mode for top brands in the Fashion, Design, Electronics, Pharma and Food sectors. This has allowed us to gain profound experience and skills which have been put to practical use within our proprietary platform. And today, it enables us to offer solutions that are both highly innovative and tailored to our customers’ needs. Our approach and operational experience mean we can provide not only technology but also ongoing consultancy support.

• Analysis, definition and development of the User Experience (Creativity, UX, UI);
• Development of e-commerce projects on proprietary and third-party platforms;
• Design and development of omnichannel experiences for offline and online touch points;
• Development of marketing automation projects and marketing management;
• Guidance for client companies in internationalisation paths and opening up new markets;
• Management of outsourcing services with dedicated store manager and help desk;
• International finance and administration;
• Complete logistics management.

Our approach

Our approach to developing an e-commerce project, whether B2C or B2B, focuses on four, or at most five, fundamental steps:
We listen to our customer, acquire all the necessary information and, through an in-depth assessment, lay the foundations to successfully develop the strategy;
• We carry out Consumer Insight Data Intelligence to identify the correct Consumer Persona and qualitatively analyse online reviews, providing us with a clear and precise vision of the people we communicate with and our competitors;
• We define a project implementation strategy that clearly identifies the activities to be carried out and the related implementation timelines;
We develop the project paying great attention to: Design, Technological Solution, Reference Target and Content, which we create natively in more than 10 different countries;
• We use data in a data-driven process to guide development, test developed projects and apply continuous improvement.

What we offer

Marketing Activities
Our Marketing activities set high growth objectives by focusing on delivering the right content, to the right person, at the right time.

We deal with Marketing Automation, Social Media ADV, Digital ADV, conversational content creation.

Full Outsourcing
We deal with Shop Management; Customer Care, Customer Management; Invoicing, payments and tax documentation; Integrated Logistics and Shipping.

Omnichannel Proprietary Technology Platform
We have our own proprietary platform focused on omnichannel e-commerce activities.

Our customers

I nostri partner

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PARTNER 1

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PARTNER 2

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PARTNER 3

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OUR SECRET?
TECHNOLOGY AT THE SERVICE OF SALES

We are a highly technological company. We develop software and integrations to enable real omnichannel experiences. When we want to create a real user experience, unrelated to online or offline friction, we need a solid technological platform to connect all the necessary solutions to. Only in this way can we guide our users through their personalised experience to make the most of their relationship with the brand.

THE OMNICHANNEL ENABLER LEADER

Giglio Group handles e-commerce for top products Made in Italy – Fashion, Design and Food, fully managing the activities.

An international team of specialised professionals, logistics structures and cutting-edge technological skills allow Giglio Group to guarantee extremely efficient support to its customers.

Write to us

Or call us on: +39 02 99762830

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